​Terms & Conditions

 

Booking & Payment

Classes are booked as a block of 6 or as single sessions. Booking is confirmed once payment is received. Blocks run for 8 weeks from your first class. Unused sessions expire after 8 weeks. Single classes must be booked in advance. 

Payment is via bank transfer or cash before your first session.

Private introductory sessions are booked individually at a mutually agreed time and must be paid in advance.

 

Cancellations & Refunds

Payments are non-refundable.

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Please give at least 24 hours’ notice by email to hello@releasepilates.co.uk if you need to cancel or reschedule a class and would like it added to the end of your block of 6 classes. Cancellations with less than 24 hours’ notice, or missed classes, will count as used. Missed classes can’t be carried over to a new block. Just drop me an email at hello@releasepilates.co.uk if you can’t make a class.

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If I cancel a class, a refund (for single bookings) or a replacement class will be offered. If the venue becomes unavailable, an alternative will be arranged where possible, or a refund/replacement class provided.

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If government restrictions prevent face-to-face classes, sessions will be paused until they can resume.

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Classes may be cancelled if minimum numbers of 4 are not met. In this case, a refund or alternative session will be offered.
 

Health & Pregnancy

Clients must disclose any medical conditions, injuries, or pregnancy before attending and complete a health questionnaire prior to starting. Medical clearance is required where appropriate.​ Clients participate at their own risk. By attending classes, you confirm you are fit to exercise or have received appropriate medical clearance.

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Classes are not pre/postnatal specific, but exercises will be adapted where needed.

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Release Pilates is not liable for injury sustained during classes except where caused by negligence.

 

Safety & Hygiene

Please bring your own mat. Small equipment will be provided; socks must be worn when borrowing equipment. Non-slip socks are recommended. Bring water to stay hydrated.

 

Arrival & Conduct

Please arrive on time. Late arrivals count as a used class. Release Pilates reserves the right to refuse entry for unacceptable behaviour without refund.

 

Personal Belongings

Clients are responsible for their own belongings. Lost property enquiries should be made directly with the venue.

 

Privacy

Personal information is handled in accordance with UK GDPR and used only for class administration. Please refer to the Privacy Policy on the website for full details.